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Industry Insights

Monthly Payments

Why Quote Your Customers a Monthly Payment?

April 10, 2018

Many of the most successful RMR salespeople we know talk in monthly payments from the very start of a sales conversation. When a customer asks them to quote a price on a technology system, the monthly payment is presented –…

Computer Team Building Business Team Success

Why is DEI for Integrators Important in the Workplace?

March 25, 2018

These 5 impacts of diversity, equity, and inclusion should help integrators understand why DEI is a business priority. Diversity, equity, and inclusion (DEI) in the workplace is good for business. It brings better ideas and solutions. It helps all employees…

Planning Ahead: How to Create a Return-to-Work Strategy

January 30, 2018

Return-to-work programs get employees back to work approximately 1.5 times sooner than workers who aren’t part of such programs

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4 Things to Look for in a Cyber Insurance Partner

December 26, 2017

As more and more integrators take on technology projects that subject them to risks – like cybersecurity, information, and communications exposure – they’re investigating ways to safeguard against things that may threaten business and client relationships. A cyber insurance policy,…

Woking from home

Developing a Strong Virtual Team Culture with Communication Tools

November 10, 2017

Back in the day, companies built a sense of camaraderie and support through things like corporate retreats, ropes courses, and trust falls. Nowadays, as more people continue to work remotely, leaders must find new ways to unite employees who spend…

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Why As-a-Service is So Attractive

August 22, 2017

You know that as-a-Service is gaining momentum – that it’s the future. But have you ever wondered why? What happened to drive this trend so quickly? Why is it continuing to grow instead of dying out? According to GreatAmerica, an…

June13-image-cyberliability

Protecting Your Organization (and Your Clients) From a Data Breach

June 13, 2017

The statistics about data breaches continue to be staggering, according to the Ponemon Institute – and they’re only getting worse (sorry to be the bearer of bad news). Did you know that: 17% of senior executives don’t know if their…

Mechdyne

How Mechdyne Perfected its Company Culture

April 4, 2017

Over the next few months, we’ll take an inside look at how the NSCA 2017 Excellence in Business award winners have adapted to the constantly changing industry. The story of Mechdyne is fourth on the list. For the restructuring of…

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NSCA Membership = Major Business Discounts

March 14, 2017

With all of the research, training, events, and government affairs information we bring to integrators, sometimes one of the most straightforward benefits of being an NSCA member goes overlooked. (more…)

Customer Loyalty

Customer Loyalty: Can It Be Improved?

May 3, 2016

Bill from Maine asks: “We have no customer loyalty anymore. Any ideas for us?” NSCA responds: Customer loyalty means that, despite economic activities and competitive attempts to disrupt the relationship, clients continue to regularly use your business over other alternatives. It’s important…

Group of business professionals standing around a blue arrow, symbolizing teamwork and direction.

Culture Matters: Never Forget Your ‘First Customer’

February 16, 2016

In the world of business, there is no shortage of clichés. As social media has grown, so has the popularity of one-liners and memes that portray the great things business leaders should do to maximize success. Images of the great…

Alliantgroup-NSCA Partners

Most Integrators Don’t Take Advantage of This Tax Savings

February 9, 2016

Tax deadlines are fast approaching – will your business take advantage of the R&D tax credit? Believe it or not, the R&D tax credit is the largest tax credit available for businesses. Don’t let the term “R&D” turn you off…