Realistic Steps to Improve RMR: And Why You Can’t Afford Not to Take Them

Tuesday, August 8 at 11:00 am CDT

No, an integrator can’t snap their fingers and launch a thriving recurring monthly revenue (RMR) program. This NSCA webinar isn’t intended to provide an easy fix to managed services woes. Attendees, however, will walk away with a few logical and achievable steps that can move them in the right direction.

Unfortunately, this is a much-needed webinar. The integration market has benefited from great demand stemming from how mission-critical its solutions are to customers coming out of the pandemic. Integration customers across all vertical markets depend on communication, security, life safety, and healthy building solutions – and are naturally inclined to pay for assurance of reliable systems. Too many integration companies missed an opportunity to convert that customer need into managed services and recurring monthly revenue.

Meanwhile, economic and market uncertainty make the lagging RMR more concerning. If integration project opportunities slow down as some NSCA business resource partners predict, the companies that do have significant RMR will be more insulated. The integration companies that are stuck in the mud with RMR will be vulnerable.

The NSCA community has heard this before, but typical integration companies’ percentage of revenue under contract hasn’t improved much. It may even have spun back. This webinar aims to take a reasonable approach to moving that needle. An expert panel that includes Revenueify’s Tyler Ebnet and integration company leaders use industry data to explain the urgency of the situation. They’ll outline incremental steps that integrators can take to put themselves on the right path toward significant RMR.