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Design Element

Industry Insights

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January 10, 2013

Video Training Capabilities in the Work Place

Charlie in Virginia asks Chuck Wilson of NSCA about the capabilities to watch video at work. Chuck discusses how unfortunate it that companies do block these channels because many are […]

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October 5, 2012

Chuck's QOW: Sales Rep Quotas

Chuck Wilson, Executive Director of NSCA, revisits a previous question regarding sales compensation plan. Tom from Indiana wrote in to inquire more about what kind of sales quotas can be […]

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September 14, 2012

Cash Flow is a Pain Point

He’s back! This week Chuck addresses a common pain point for many members is cash flow. He discusses why this is becoming more of an issue with not only members […]

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September 7, 2012

Avoid Paying Insurance for Individuals that have Never Been on Your Payroll

Q: We recently lost an unemployment insurance claim made by a 1099/independent contractor. This person has never been on our payroll. We had two appeals to the hearing and we […]

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August 24, 2012

Company Cars Vs Mileage Reimbursement

Q: Do most of our members provide company- owned cars for sales people or do a mileage reimbursement? A: The last time we surveyed the membership about 72% paid mileage […]

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August 10, 2012

How Much Financial Sharing Should Be Done?

Q: How much of the financial information should we share with our employees? A: Many have argued this point both ways at our management conferences. I personally believe you should […]

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July 28, 2012

Avoid Signing a Bad Contract with Responsibility and Procedures

Q: We’ve had problems recently with managing responsibility over contracts and discovered we have signed some bad contracts. How do most members set up a contract signing procedure? A: Great […]

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July 5, 2012

How to Handle Trip Charges for Service Calls

Q: I’m going back and forth with our customers and accounting department over trip charges for service calls. How do other NSCA members handle this? A: There are several common […]

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June 29, 2012

Difference Between a VAR and an Integrator

Q: What is the difference between a VAR and an Integrator. A: The closer we get to the IT world the more we hear the term VAR or Value Added […]

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June 6, 2012

Job Candidates and Simulated Work?

Q: We want to have our final job interview candidates do actual simulated job site and technical work for a couple days prior to making an offer. Can we do […]