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NSCA-Awards-2023

February 21, 2023

NSCA Awards: Two Prominent Industry Leaders Recognized at BLC 2023

NSCA is excited to announce two distinguished award honorees for 2023: Mike Bradley and Cory Schaeffer. They will be honored during the 25th annual Business & Leadership Conference, held Feb. 28-March 2, 2023, in Irving, TX.

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February 12, 2023

Outsourcing Submittals, O&M Manuals and Close-out Documentation

Q: Are any NSCA members successful in outsourcing their submittals, O&M manuals and close-out documentation? We seem to be so inefficient at this and find ourselves scrambling at the end […]

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October 14, 2022

Warranty: Individual Project Cost or Overhead?

Bill from Illinois asks: “Is covering warranty a cost associated with an individual project, or is it overhead?” NSCA responds: We suggest carrying this cost as overhead, which allows you to close […]

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September 17, 2022

Are Subcontractors Exempt from Needing Insurance?

Bob from Wisconsin asks: “One of my install subcontractors says he’s exempt from needing insurance. Can that be right?” NSCA responds: A lot of NSCA members report that their subcontractors are now […]

QIO-2400x1256-product

February 18, 2022

Q-SYS Expands Network I/O Peripherals

Enhancing solution flexibility and simplifying integration between digital audio and non-networked telephony systems COSTA MESA, Calif., (November 9, 2023) – Q-SYS, a division of QSC LLC, introduces the latest additions to […]

Customer Loyalty

May 3, 2016

Customer Loyalty: Can It Be Improved?

Bill from Maine asks: “We have no customer loyalty anymore. Any ideas for us?” NSCA responds: Customer loyalty means that, despite economic activities and competitive attempts to disrupt the relationship, clients continue […]

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December 29, 2015

Company Credit Cards: Yes or No?

Bill from Utah asks: “Do most other members give employees company credit cards?” NSCA responds: From what we’ve seen, yes – most integration firms do provide company credit cards to employees. But […]

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December 8, 2015

Using Auto-Renewal Language in Managed Service Contracts

Tom from Ohio asks: “Can we use auto-renewal language in our managed services contracts?” NSCA responds: It depends. More states are creating laws that make the practice of including auto-renewal language in […]

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November 5, 2015

Customer-Driven Delays & Warranties

MJ in Illinois: “Who covers the warranty when a customer-driven delay caused the products to sit on the shelf for over six months?” NSCA responds: We’re seeing more questions arise about warranties. […]

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October 6, 2015

Subcontractors: Exempt from Insurance Requirements?

Bob from Wisconsin asks: “One of my install subcontractors says he’s exempt from needing insurance. Can that be right?” NSCA responds: This is a growing concern. Lots of NSCA members […]