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Design Element

Industry Insights

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February 12, 2023

Outsourcing Submittals, O&M Manuals and Close-out Documentation

Q: Are any NSCA members successful in outsourcing their submittals, O&M manuals and close-out documentation? We seem to be so inefficient at this and find ourselves scrambling at the end […]

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October 14, 2022

Warranty: Individual Project Cost or Overhead?

Bill from Illinois asks: “Is covering warranty a cost associated with an individual project, or is it overhead?” NSCA responds: We suggest carrying this cost as overhead, which allows you to close […]

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September 17, 2022

Are Subcontractors Exempt from Needing Insurance?

Bob from Wisconsin asks: “One of my install subcontractors says he’s exempt from needing insurance. Can that be right?” NSCA responds: A lot of NSCA members report that their subcontractors are now […]

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February 18, 2022

Q-SYS Expands Network I/O Peripherals

Enhancing solution flexibility and simplifying integration between digital audio and non-networked telephony systems COSTA MESA, Calif., (November 9, 2023) – Q-SYS, a division of QSC LLC, introduces the latest additions to […]

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December 8, 2015

Using Auto-Renewal Language in Managed Service Contracts

Tom from Ohio asks: “Can we use auto-renewal language in our managed services contracts?” NSCA responds: It depends. More states are creating laws that make the practice of including auto-renewal language in […]

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November 5, 2015

Customer-Driven Delays & Warranties

MJ in Illinois: “Who covers the warranty when a customer-driven delay caused the products to sit on the shelf for over six months?” NSCA responds: We’re seeing more questions arise about warranties. […]

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October 6, 2015

Subcontractors: Exempt from Insurance Requirements?

Bob from Wisconsin asks: “One of my install subcontractors says he’s exempt from needing insurance. Can that be right?” NSCA responds: This is a growing concern. Lots of NSCA members […]

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September 3, 2015

Establishing an Outside Advisory Council

Keith from Kansas asks: “How do we get an outside advisory council started within our company, and who should we include?”

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August 13, 2015

Utilization and Productivity Metrics Count

Mike from Florida asks: “Can you explain the difference between utilization and productivity?”

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April 29, 2015

'Ex Machina': The Consciousness Test

If only Alan Turing was alive today. He would have enjoyed the acclaim of the movie about his life, The Imitation Game, and the great public interest around his role […]