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Design Element

How to Handle Trip Charges for Service Calls

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July 5, 2012

How to Handle Trip Charges for Service Calls

Q: I’m going back and forth with our customers and accounting department over trip charges for service calls. How do other NSCA members handle this? A: There are several common […]

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June 29, 2012

Difference Between a VAR and an Integrator

Q: What is the difference between a VAR and an Integrator. A: The closer we get to the IT world the more we hear the term VAR or Value Added […]

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June 6, 2012

Job Candidates and Simulated Work?

Q: We want to have our final job interview candidates do actual simulated job site and technical work for a couple days prior to making an offer. Can we do […]

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May 24, 2012

Design Work for Owners and Engineers

Q: Does doing system design drawings to the specific system/product level put us at risk if there were ever any issue with the design? Have you ever seen a contractor […]

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May 16, 2012

New Rates on Workers Comp

Q: Our local insurance broker said to brace yourself for the new rates on workers comp insurance. Is everyone seeing this? A: I did some investigating and apparently so. The […]

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May 4, 2012

Managing Receivables

Q: Our A/R is getting worse each day, yet we try harder than ever to manage this. What is the average collection time and what can we be doing differently? […]